Saturday, January 20, 2024

Nurturing Tomorrow's Leaders: The Crucial Role of HR in Succession Planning

 

In the ever-shifting landscape of business, the mantle of leadership is a dynamic force, requiring foresight and strategy to ensure continuity and success. Succession planning, a key component of organizational strategy, becomes the compass guiding businesses through the transitions of leadership. In this journey, Human Resources (HR) emerges as the orchestrator, playing a pivotal role in identifying, grooming, and unleashing the potential of future leaders.

Understanding Succession Planning

At its core, succession planning is more than a contingency plan for unforeseen vacancies; it's a proactive strategy for talent development. This strategic process involves identifying high-potential individuals within an organization, preparing them for leadership roles, and ensuring a smooth transition when the time comes for change at the top.

The Role of HR: Architects of Leadership Evolution

1. Identifying Potential Leaders:

“The best leaders are those most interested in surrounding themselves with assistants and associates smarter than they are.” - John C. Maxwell

  • Action: HR collaborates with department heads to identify employees with the potential to ascend to leadership roles.
  • Impact: Early identification ensures sufficient time for tailored development plans.

2. Grooming and Development:

“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” - Jack Welch

  • Action: HR designs and implements leadership development programs, focusing on skills, knowledge, and attributes essential for leadership.
  • Impact: A well-rounded developmental approach hones leadership capabilities and fosters a culture of continuous growth.

3. Building a Leadership Pipeline:

“A company shouldn't get addicted to being shiny, because shiny doesn't last.” - Jeff Bezos

  • Action: HR ensures a robust pipeline of leaders at various levels, minimizing the impact of sudden leadership gaps.
  • Impact: A dynamic leadership pipeline enables smooth transitions and reduces organizational vulnerability.

4. Succession Planning as a Cultural Pillar:

“Corporate culture matters. How management chooses to treat its people impacts everything—for better or for worse.” - Simon Sinek

  • Action: HR integrates succession planning into the organizational culture, emphasizing its significance.
  • Impact: A culture that values leadership development attracts top talent and fosters employee loyalty.

Navigating Challenges in Succession Planning

1. Overcoming Resistance:

“The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.” - Ronald Reagan

  • Challenge: Resistance to change from existing leadership.
  • Solution: HR facilitates conversations highlighting the positive impact on the organization's long-term health.

2. Balancing Internal and External Hires:

“In the end, all business operations can be reduced to three words: people, product, and profits.” - Lee Iacocca

  • Challenge: Striking the right balance between internal promotions and external hires.
  • Solution: HR crafts policies that prioritize internal talent while acknowledging the benefits of external perspectives.

3. Ensuring Diversity in Leadership:

“Diversity is not about how we differ. Diversity is about embracing one another's uniqueness.” - Ola Joseph

  • Challenge: Ensuring diversity in leadership roles.
  • Solution: HR champions diversity and inclusion initiatives, ensuring a diverse pool of candidates.

Measuring Success: Metrics that Matter

1. Internal Promotion Rates:

  • Metric: Percentage of leadership roles filled through internal promotions.
  • Significance: Indicates the effectiveness of the internal talent development program.

2. Time-to-Fill Leadership Positions:

  • Metric: Average time taken to fill leadership vacancies.
  • Significance: A shorter duration reflects the efficiency of succession planning.

3. Employee Engagement Scores:

  • Metric: Regular assessments of employee engagement.
  • Significance: A positive correlation between engagement scores and leadership development suggests a thriving leadership culture.

The HR Legacy: Nurturing Leaders, Shaping Futures

As organizations navigate the intricate dance of leadership transitions, HR emerges as the choreographer, orchestrating a symphony of talent development. Succession planning, when guided by the steady hand of HR, becomes a strategic investment in the future, ensuring that leadership evolves seamlessly, leaving behind a legacy of growth and continuity.

In the words of Steve Jobs, "The only way to do great work is to love what you do." With HR as the architect of succession planning, organizations not only do great work but also inspire greatness in those who will lead the way forward.

Saturday, January 13, 2024

The Leadership Conundrum: Chronic External Hiring for Upper Management

 


In the ever-evolving landscape of organizational dynamics, the revolving door of external hires for upper management positions can signal more than just a recruitment strategy—it might be a symptom of deeper leadership challenges. While external hires bring fresh perspectives and diverse experiences, chronic reliance on them could indicate a leadership conundrum that merits exploration.

The Endless Cycle of External Hires

In many organizations, the pattern is familiar: a new upper management position opens up, and the default response is to cast a wide net externally. While there's undeniable value in infusing new blood into a team, the persistent cycle of external hiring can raise questions about the health of leadership within the organization.

The Telltale Signs

1. Lack of Succession Planning:

  • Sign: Frequent external hires without an internal succession plan.
  • Implication: A leadership team that fails to nurture and develop talent from within may struggle with a myopic vision or an unwillingness to invest in the growth of existing team members.

2. Cultural Disconnect:

  • Sign: External hires consistently face challenges in adapting to the organizational culture.
  • Implication: Leadership may not be effectively communicating and embedding the core values and cultural nuances within the organization, leading to a perpetual clash of cultures.

3. Leadership Development Gaps:

  • Sign: Limited investment in leadership development programs for existing team members.
  • Implication: An organization that overlooks the potential for leadership growth within its ranks may signal a leadership team more focused on immediate results than long-term sustainability.

4. Erosion of Employee Morale:

  • Sign: Internal teams expressing frustration or disillusionment due to the constant influx of external leaders.
  • Implication: A leadership style that may undervalue the importance of continuity, employee loyalty, and the positive impact of promoting from within.

The Root Causes

1. Resistance to Change:

  • Cause: Leadership resistant to embracing change or new ideas from within.
  • Effect: The reluctance to tap into internal talent could be a symptom of a leadership team stuck in traditional ways or hesitant to disrupt the status quo.

2. Fear of Innovation:

  • Cause: A leadership team hesitant to innovate or experiment with new leadership styles.
  • Effect: Chronic external hiring may result from a fear of internal disruption or an unwillingness to invest time and resources in cultivating innovative leadership approaches.

3. Short-Term Focus:

  • Cause: A leadership team fixated on short-term goals and immediate results.
  • Effect: Investing in internal talent development requires a longer-term perspective, and chronic external hiring may be a consequence of leadership prioritizing rapid solutions over sustained organizational growth.

Breaking the Cycle: A Leadership Odyssey

1. Embrace Succession Planning:

  • Action: Prioritize and invest in robust succession planning programs.
  • Impact: Identify and develop internal talent, ensuring a pipeline of leaders who intimately understand the organization's culture and values.

2. Cultivate an Inclusive Culture:

  • Action: Foster an inclusive culture that values diverse perspectives.
  • Impact: External hires will integrate more seamlessly when the organization actively nurtures an environment that appreciates and respects differences.

3. Invest in Leadership Development:

  • Action: Implement comprehensive leadership development programs.
  • Impact: Equip existing team members with the skills and knowledge needed to take on leadership roles, reducing the reliance on external candidates.

4. Prioritize Employee Growth:

  • Action: Prioritize employee growth and career development.
  • Impact: Employees will feel valued, motivated, and committed, contributing to a positive organizational culture that attracts and retains talent.

The Leadership Odyssey Continues

Chronic external hiring for upper management positions can be a symptom of leadership challenges that demand introspection and proactive measures. Successful organizations recognize that a healthy balance between external insights and internal continuity is key to sustainable growth. As leaders embark on this odyssey, they pave the way for a culture of empowerment, growth, and enduring success.

In the realm of leadership, the true Odyssey lies not in the perpetual quest for external leaders but in the intentional cultivation of a flourishing internal leadership landscape.

Saturday, January 6, 2024

Leadership vs. Management: Striking the Right Balance

 


In the intricate dance of organizational governance, two essential roles take center stage: leadership and management. While these terms are often used interchangeably, they represent distinct yet interdependent facets crucial for the success of any enterprise. In this exploration, we'll delve into the differences between leadership and management, highlighting the imperative of striking the right balance for effective organizational dynamics.

Defining Leadership and Management

Leadership:

At its core, leadership is a forward-looking, visionary force that inspires and motivates individuals toward a shared goal. Leaders set the direction, foster innovation, and cultivate a sense of purpose within the team or organization. They are architects of change, guiding others through challenges with charisma, empathy, and a focus on the big picture.

Management:

Management, on the other hand, is the practical, operational counterpart to leadership. It involves the coordination of resources, processes, and people to achieve specific, measurable objectives. Managers are skilled organizers, planners, and problem-solvers who ensure that day-to-day operations run smoothly. Their focus is on efficiency, accountability, and delivering tangible results.

The Symbiosis of Leadership and Management

"Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them."

— Paul Hawken, Environmentalist and Entrepreneur

Organizations thrive when there's a harmonious blend of effective leadership and sound management. Consider a symphony where the conductor (leader) sets the artistic vision and inspires musicians, while the orchestra manager (manager) ensures that rehearsals are well-organized, instruments are tuned, and logistics are seamless. The magic happens when both elements come together.

Key Distinctions

Focus on People vs. Focus on Processes:

  • Leadership: Prioritizes inspiring and empowering people, fostering a culture of collaboration, creativity, and personal growth.
  • Management: Concentrates on optimizing processes, ensuring efficiency, and achieving specific, measurable outcomes.

Embracing Change vs. Maintaining Stability:

  • Leadership: Thrives in ambiguity, champions innovation, and guides the organization through change with a focus on long-term goals.
  • Management: Prefers stability, excels in planning and organizing, and ensures that established processes are followed to meet short-term objectives.

Visionary Outlook vs. Tactical Execution:

  • Leadership: Paints a compelling vision of the future, aligns the team with a shared purpose, and inspires commitment to overarching goals.
  • Management: Executes the vision by breaking it into actionable steps, allocating resources, and monitoring progress toward specific targets.

Achieving the Right Balance

"Management is doing things right; leadership is doing the right things."

— Peter Drucker, Management Consultant, Educator, and Author

Striking the right balance between leadership and management is an ongoing dynamic process. Successful organizations recognize the symbiotic relationship between the two and foster an environment where leaders and managers complement each other's strengths. Here's how:

Effective Communication:

  • Leaders communicate the "why" behind actions, fostering a sense of purpose.
  • Managers communicate the "how" and "what" to ensure clarity and understanding.

Collaborative Decision-Making:

  • Leaders involve the team in decision-making to harness collective insights.
  • Managers make informed decisions based on data, efficiency, and immediate needs.

Adaptive Learning:

  • Leaders encourage a culture of continuous learning, adaptability, and embracing change.
  • Managers facilitate skill development and ensure teams are equipped for their roles.

Empowering and Supporting Teams:

  • Leaders empower individuals, provide mentorship, and encourage autonomy.
  • Managers provide support, allocate resources, and ensure teams have the tools needed for success.

Conclusion: Orchestrating Success

In the grand symphony of organizational governance, leadership and management are not opposing forces but complementary notes. Success lies in recognizing their distinctive tunes and orchestrating them harmoniously. By striking the right balance, organizations can navigate challenges, foster innovation, and achieve sustainable growth—turning the art of leadership and the science of management into a powerful composition.

Remember, the most successful leaders are adept at wearing both hats, seamlessly transitioning between visionary inspiration and operational excellence, ensuring a thriving and resilient organization.

Saturday, December 30, 2023

Embracing Change: HR Trends to Watch Out for in 2024


 

As the curtain falls on another year, it's time to turn our gaze toward the evolving landscape of Human Resources. The year 2024 promises to be a dynamic journey for HR professionals, marked by transformative trends that will shape the workplace of the future. Let's explore the key HR trends to watch out for in the coming year.

1. Employee Well-being Takes Center Stage

In the wake of a global recalibration of work-life balance, organizations are increasingly prioritizing employee well-being. Beyond traditional benefits, companies are implementing holistic well-being programs, addressing mental health, stress management, and work-life integration. Expect to see a surge in initiatives that foster a healthier, more supportive work environment.

"Investing in employee well-being is not just an ethical choice; it's a strategic imperative. A healthy, happy workforce is the foundation of organizational success."

— Sarah Thompson, HR Director, InnovateCorp

2. Hybrid Work Models Evolve

The hybrid work model, born out of necessity, is here to stay. However, 2024 will witness a more nuanced approach. Companies will refine their hybrid strategies, focusing on optimizing productivity, maintaining team cohesion, and fostering inclusive collaboration. HR professionals will play a pivotal role in shaping policies that balance flexibility with organizational goals.

"The future of work is hybrid, but the key is thoughtful evolution. It's about finding the sweet spot that maximizes productivity, fosters collaboration, and respects individual preferences."

— Alex Chen, Chief People Officer, NexGen Solutions

3. Data-Driven HR Decision-Making

As technology continues to advance, HR professionals will leverage data analytics to make more informed decisions. From recruitment and talent management to employee engagement, data-driven insights will guide strategic initiatives. Expect a surge in the adoption of HR analytics tools and platforms that empower professionals to harness the power of data.

"Data is the compass guiding us through the complexities of HR. Every decision we make should be rooted in insights that elevate the employee experience and drive organizational growth."

— Maya Rodriguez, Head of People Analytics, Insightful Solutions

4. Continuous Learning and Skill Development

In the rapidly evolving landscape of work, the emphasis on continuous learning will intensify. HR departments will spearhead initiatives to upskill and reskill employees, ensuring they stay relevant in their roles. Personalized learning paths, online courses, and mentorship programs will become integral components of organizational learning strategies.

"Empowering employees to continuously learn is not just about staying competitive; it's about nurturing a culture of curiosity and adaptability. In the world of work, the ability to learn is the ability to lead."

— Jonathan Harper, Learning & Development Manager, ProSkill Innovations

5. Diversity, Equity, and Inclusion (DEI)

The spotlight on Diversity, Equity, and Inclusion will continue to shine brightly in 2024. Organizations will move beyond token gestures, embracing more comprehensive DEI strategies. HR professionals will lead the charge in creating inclusive workplaces, fostering diverse talent pipelines, and implementing initiatives that drive meaningful cultural change.

"Diversity, Equity, and Inclusion are not checkboxes; they're the pillars on which strong, resilient organizations are built. HR's role is to embed DEI in the DNA of the workplace."

— Dr. Aisha Patel, DEI Strategist, Diverse Dynamics

6. AI and Automation in HR

Artificial Intelligence (AI) and automation will increasingly find applications in HR processes. From streamlining recruitment processes to automating routine tasks, these technologies will enhance efficiency and free up HR professionals to focus on more strategic, human-centric aspects of their roles. The careful integration of AI will be a hallmark of HR innovation in 2024.

"AI is not here to replace HR professionals; it's here to augment our capabilities. Integrating technology wisely allows us to focus on the human side of HR."

— Michael Turner, HR Tech Evangelist, FutureHR Tech

7. Agile Performance Management

The traditional annual performance review is giving way to agile performance management approaches. Continuous feedback, goal setting, and regular check-ins will become standard practices. HR professionals will champion performance management strategies that align with the dynamic nature of modern work, promoting agility, adaptability, and employee growth.

"Agile performance management recognizes that work is a dynamic, ongoing conversation. It's about empowering employees to succeed, grow, and contribute in real-time."

— Emily Baker, Performance & Engagement Lead, SwiftSuccess Inc.

8. Remote Work Support and Infrastructure

While remote work is no longer a novelty, HR professionals will continue to refine support structures and infrastructure for remote teams. This includes addressing digital fatigue, ensuring equitable opportunities for remote and in-office workers, and fostering a sense of belonging and connection across virtual spaces.

"Remote work is a reality, and it's our job to make it work. From digital well-being to creating virtual water coolers, HR is the architect of a seamless remote work experience."

— Lauren Garcia, Remote Work Strategist, VirtualVibes Ltd.

Conclusion: Navigating the Future of HR

As we step into 2024, HR professionals are poised at the helm of change, steering organizations toward a future of work that is agile, inclusive, and technology-driven. Embracing these HR trends will not only enhance organizational resilience but will also elevate the employee experience, ensuring that workplaces remain vibrant, supportive, and ready for the challenges that lie ahead.

Here's to a transformative year in Human Resources, where innovation meets compassion, and where HR professionals continue to shape the future of work.

Happy New Year!


Saturday, December 23, 2023

The Essence of Leadership: Exploring Different Leadership Styles

 


Leadership is an art, a dynamic force that shapes the culture and direction of organizations. As we navigate the complex terrain of leadership, it becomes evident that there is no one-size-fits-all approach. Different circumstances call for different styles, each contributing to the rich tapestry of organizational leadership. Join us on a journey to explore the essence of leadership, delving into various leadership styles and their profound impact on organizational culture.

1. Transformational Leadership: Inspiring Change and Innovation

Transformational leaders are catalysts for change. They inspire and motivate their teams to reach new heights of performance and innovation. By fostering a culture of creativity and pushing the boundaries of the status quo, transformational leaders leave an indelible mark on organizational growth.

2. Servant Leadership: Leading with Humility and Empathy

In stark contrast to traditional hierarchical models, servant leaders prioritize the needs of their team members. Grounded in humility and empathy, they aim to serve and support, creating an environment where individuals can flourish. Servant leadership builds trust and nurtures a sense of community within the organization.

3. Transactional Leadership: Guiding Through Rewards and Punishments

Transactional leaders operate on a system of rewards and punishments. They focus on clear structures, goals, and performance expectations. While this style can provide stability, it may lack the inspirational elements found in other leadership approaches.

4. Laissez-Faire Leadership: Empowering Through Freedom and Autonomy

Laissez-faire leaders adopt a hands-off approach, providing their team members with autonomy to make decisions. This style can be effective in fostering independence and creativity but may require a team with a high level of self-motivation.

5. Authentic Leadership: Leading with Transparency and Integrity

Authentic leaders prioritize transparency and integrity. They lead by example, staying true to their values and principles. Authentic leadership creates a culture of trust, as team members feel a genuine connection to their leader and the organization's mission.

Impact on Organizational Culture: A Mosaic of Leadership Styles

The choice of leadership style profoundly influences organizational culture. A blend of different leadership styles, thoughtfully applied, can create a dynamic and resilient culture that adapts to challenges. For example, a transformational leader may drive innovation, while a servant leader fosters a supportive and collaborative atmosphere.

Conclusion: The Artistry of Leadership Styles

As we navigate the diverse landscape of leadership, it becomes clear that effective leaders are versatile. They understand when to inspire, when to guide, and when to empower. By embracing a repertoire of leadership styles, leaders can respond adeptly to the evolving needs of their teams and organizations.

In the symphony of leadership, each style plays a unique role, contributing to the overall harmony. Whether you find resonance in transformational, servant, transactional, laissez-faire, or authentic leadership, the essence lies in the artistry of understanding and applying these styles judiciously.

As you reflect on your own leadership journey, consider the impact of different styles on your organization's culture. Embrace the art of leadership, recognizing that the most effective leaders are those who can skillfully adapt their style to bring out the best in their teams.

Saturday, December 16, 2023

Unleashing Potential: The Transformative Power of Leadership Development


 In the dynamic landscape of today's business world, organizations are recognizing the profound impact of cultivating strong leaders from within their ranks. Leadership development programs have emerged as a cornerstone for fostering talent, driving innovation, and ensuring long-term success. Let's delve into the benefits of leadership development and explore real-world companies that have mastered the art of promoting and nurturing their own leaders.

The Ripple Effect of Leadership Development

1. Enhanced Employee Engagement:

A well-designed leadership development program engages employees at all levels. It communicates a commitment to individual growth, fostering a sense of loyalty and dedication.

2. Improved Organizational Performance:

Investing in leadership development is an investment in the organization's overall performance. Strong leaders inspire teams, drive productivity, and contribute to the achievement of strategic goals.

3. Agility in a Changing Landscape:

Rapid changes in the business environment require agile leaders. Leadership development equips individuals with the skills to navigate uncertainties, adapt to change, and lead with resilience.

4. Succession Planning and Talent Retention:

An effective leadership development strategy includes succession planning. It ensures a pipeline of capable leaders, reducing the risk associated with key personnel transitions and enhancing talent retention.

Real-World Pioneers: Companies Leading the Way

1. IBM:

IBM is renowned for its commitment to leadership development. The company has a robust program that identifies and grooms potential leaders, with many top executives having risen through the ranks.

2. General Electric (GE):

GE has a storied history of developing leaders from within. Former CEOs like Jack Welch started their careers at GE, emphasizing the success of their leadership development initiatives.

3. Procter & Gamble (P&G):

P&G is dedicated to building a leadership pipeline. The company emphasizes rotational programs and mentorship to nurture leaders who understand the company's values and vision.

4. Google:

Despite being a tech giant, Google places a strong emphasis on leadership development. The company encourages innovation and leadership at all levels, promoting a culture of continuous learning.

Nurturing Leaders, Ensuring Success

In a world where adaptability and innovation are paramount, organizations must prioritize leadership development. The benefits extend far beyond individual growth, creating a ripple effect that positively influences teams, departments, and the entire organization. Real-world examples from industry leaders like IBM, GE, P&G, and Google showcase the tangible impact of investing in the leaders of tomorrow. As you embark on your leadership development journey, consider the unique needs of your organization. Tailor your programs to align with your values, foster a culture of continuous learning, and watch as your investment in leadership development pays dividends for years to come.

Saturday, December 9, 2023

The Office Dilemma: Navigating the Great Compromise

 


Hey, HR Goonies! Ready for a deep dive into the ever-evolving saga of the return-to-office drama? Today, we're taking cues from a recent SHRM magazine article that explores the twists and turns of what they aptly call "The Great Compromise."

The Quest for the Right Mix: Hybrid or Bust?

So, picture this: You've got a cool lounge, quiet offices, and all the perks to lure your team back to the office. But what if your employees shrug and say, "Thanks, but no thanks"? Welcome to the conundrum faced by Ability Beyond, where the push to bring employees back five days a week met the reality of a workforce comfortable in their remote realms.

Hybrid Heroics: Flexibility or Bust!

In the epic tale of the return-to-office saga, the word on the street is hybrid, hybrid, hybrid! The SHRM survey reveals that collaboration and preserving workplace culture top the reasons for the comeback. Yet, employees are singing a different tune, with the sweet melody of work/life balance, cost savings, and productivity echoing in the background. The solution? A compromise, of course!

Employees’ Anthem: Remote Forever?

Hold onto your HR hats—52% of employees want the remote gig to be a permanent fixture in their careers! And can you blame them? No commute, no ironing shirts, and the freedom to conquer tasks in the comfort of fuzzy slippers. But here's the plot twist: The survey shows that those who returned to the office are reporting higher job satisfaction and productivity. Who saw that coming?

The Rebellion: Walkouts and Petitions

Not everyone is thrilled about the return-to-office narrative. Amazon, Apple, and Disney employees staged their rebellions, shouting, "We won't go back!" Farmers Insurance faced the music with threats of quitting and unionizing. The reality check? Nearly 7 in 10 employees would rather job-hop than head back to the office. Ouch!

Gender Disparity: The Hidden Toll

Ah, the not-so-hidden toll on women's careers. Flexible work options have been a beacon for women, attracting them to workplaces that get the remote memo. But here's the twist: Supervisors think remote workers are easily replaceable, and forgetfulness creeps in when assigning tasks. The result? A setback in gender diversity, as seen at Tata Consultancy Services.

Trust Issues: The Heart of the Matter

Why the pushback on returning to the office? It seems the heart of the issue is trust—or the lack thereof. A Microsoft survey spills the beans: 85% of leaders lack confidence in their workers' productivity. Yet, 87% of workers claim they're getting the job done. Do leaders need to hit refresh on their communication styles, or is something else brewing?

The Solution: Embrace Flexibility, Boost Diversity

The sage advice from Pam Cohen of WerkLabs echoes through the corridors of corporate wisdom: Flexibility is the key! Zoom, Slack, and the wonders of virtual collaboration can keep the wheels turning without dragging everyone back to the office. The bonus? A more diverse workplace, just like the success story at Airbnb.

A Call for Guidelines: Manage the Hybrid Chaos

Here's a revelation: Many companies lack clear guidelines for remote and hybrid work. Nearly half are in the gray area, with no rules or just informal guidelines. But, as they say, failing to plan is planning to fail. Gartner's Kayla Velnoskey emphasizes the need for clear guidance to ensure optimal performance and avoid the pitfalls of remote work.

Conclusion: The HR Odyssey Continues

As we wrap up this thrilling episode of the return-to-office saga, one thing is certain: The quest for the right mix continues. Leaders, employees, and HR goonies, buckle up—this journey is far from over! Stay tuned for more workplace mysteries unraveling in our HR Goonies series. 

Nurturing Tomorrow's Leaders: The Crucial Role of HR in Succession Planning

  In the ever-shifting landscape of business, the mantle of leadership is a dynamic force, requiring foresight and strategy to ensure contin...